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Privacy Policy HEADING_TITLE
Privacy policy

Privacy policy

We understand that privacy is important to you, and we promise to look after your personal information. Any personal information you provide to us will only be used and recorded in accordance with the Data Protection Act. We will not sell any information about you to any other party. By providing with your information, you consent to the collection and processing of such information in accordance with the terms of this Policy.

What information do we collect from you?

We will only have information about you if you willingly provide it. The information you provide is referred to as personal information. Please make sure you update your personal information if any of your details change.
In order to do any of the following, you will need to provide us with certain details:
    place an order
    sign up for e-newsletters
    enter competitions
    take part in a survey (in this instance, your details will be passed to a third party for research purposes only)
    give feedback to us
    request a catalogue from us
    be contacted by us so that we may notify you of our offer to buy your goods under our catalouge/buying scheme or answer any queries in relation to the proposed sale.
The details you provide may include your name, email address, delivery address, telephone number.
Security guarantees

Our website uses a secure server which uses SSL technology (secure sockets layer) to make sure that all your personal details completely secure. Every time we receive an order, we use fraud checking systems as well as authentication processes before we fulfil it.

When you use our website, the secure server will encrypt all of the personal information you send us, name and address. Encryption turns the information you enter into bits of code which are then securely transmitted to us over the Internet. We will take all reasonable measures to keep your personal information, order and payment details secure. However, we cannot be held liable if an event beyond our control results in loss to you.

Safe shopping at .

At we are committed to protecting you against unauthorised transactions and ensuring that our payment process is as safe and secure as possible. As well as our SSL technology (mentioned above), we have implemented extra levels of security to protect your online transactions.

Validation checks

All credit and charge card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delay or non-delivery. In addition, in the interests of preventing fraudulent use of credit, debit and charge cards, will validate the names, addresses and other information supplied during the order process against commercially available records (e.g Electoral Roll data, Credit Reference Services). A third party may also be instructed to complete these checks. By ordering from the website you consent to such checks being made. We may need to contact you by letter, telephone or email to verify details before we are able to process and dispatch your order or we may be unable to accept your order. Any information given may be disclosed to a registered Credit Reference Agency which may keep a record of the information.
All information provided will be treated in accordance with the Data Protection Act 1998. These measures are taken as extra protection for you, to ensure your online shopping experience with us is as safe and secure as possible and to assist in the prevention of crime.


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